We understand how sentimental jewellery is, and want to ensure it is not damaged in the resizing process.
Our adjustable rings (like the Hope & Magic, Follow Your Dreams, and Victorian Lucky Clover Leaf rings) are adjustable by hand but not resizable. The band would weaken if resized like a standard closed band ring, and unfortunately would not withstand the process.
To adjust the size gently squeeze the piece until it fits as desired, don’t be afraid to move the piece as they are made to be adjustable.
If your adjustable ring cannot be adjusted to fit perfectly, we will do our best to facilitate an exchange for the correct size - please reach out to care@chupi.com with any exchange requests.