When you shop on uk.chupi.com the price you pay at checkout includes VAT, Customs Charges and Import Duty. This means you will not be charged customs separately upon delivery.
Your order will be shipped with DHL. Once your order has dispatched, you will receive a shipping notification email complete with DHL tracking link to keep an eye on your order as it makes its way to you.
Delivery to the UK with DHL can usually take between 5 – 7 working days from the date that your order is dispatched. If your order still hasn’t arrived after 7 working days, please contact us at care@chupi.com.
*For orders shipping to NORTHERN IRELAND:
We recommend that our Northern Ireland users check out from www.chupi.com in Euro rather than from uk.chupi.com.
Click on this link to read more about shopping from NI.