I'm having trouble completing my order on your website - can you help?

We are so sorry to hear that you have experienced problems while using our website.

You can try the following to resolve the issue:

  • If you ordered on a mobile device try ordering on a desktop instead.
  • Try changing the browser that you are using.
  • Clear the cache on your browser or use incognito mode.

If the problem persists, we would be happy to help. Please email us at care@chupi.com

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If you would like more information email us at care@chupi.com