We love what we make and we want you to love your Chupi piece every bit as much. We offer an exchange or full refund if you decide to return your order within 100 days of purchase. All you have to do is send your piece back to us, once it arrives and has been processed we will let you know.
We do recommend tracked postage for peace of mind as it may take us a few weeks to open your return package and process your request.
If you received your Chupi piece as a gift and don’t have a receipt we are very happy to exchange your piece for something else from our collection if you can provide the name of the person that gifted you the piece, we can then check that it falls within our 100 day policy. If there is anything we can help you with please get in touch. You can find our contact form here.