Have you received my return?

Your return will be processed within 7 working days of it being received in our studio.

As soon as your return has been opened up by our team we will email you to confirm that it has been processed.

Unfortunately, we do not have the capacity to confirm the arrival of a return package before it has been processed by our on-site team.

We always recommend that you return your order via tracked post to ensure it arrives safely with us. If you keep your tracking number safe, you can use it to check that is has been delivered with us.


If you have any questions about your ongoing Chupi return, please contact us at care@chupi.com



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If you would like more information email us at care@chupi.com