Can I exchange my piece?

We want you to find the perfect piece so we have an amazing 100 days exchange policy to give you plenty of time to try on your piece in the comfort of your own home If it’s not perfect, you can send it back to us or return it to our flagship store in the Powerscourt Townhouse, unworn and with your original receipt and we can help you select another Chupi heirloom you will cherish forever. 

This 100 days return or refund policy is applicable to all our Chupi pieces with the exception of bespoke, custom made, personalised or custom engraved jewellery.  

Please get in touch with our care team directly to facilitate the return of your piece.

Due to Covid-19 Restrictions our lead times and certain services may be delayed or paused. Our VIP Care Team would be happy to help with any questions you may have care@chupi.com. 

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If you would like more information email us at care@chupi.com