My piece is broken, what do I do now?

Each one of our pieces is made in Ireland with the best materials by our talented team, we take huge pride in what we make and offer a guarantee in case you ever experience a manufacturing issue.

In the unlikely event that you experience any issues with your Chupi piece we offer a repair service in our Dublin studio. All repairs must first go through an assessment with our Studio Team who will then advise if a fee will apply for your repair and the costs involved. 

If you wish to submit your piece for repair please visit care.chupi.com and fill in the repair form.

As all items are individually assessed and any repairs carried out by hand, we advise to allow for 4-6 weeks from receipt at our studio for repairs to be carried out.

 

 

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If you would like more information email us at care@chupi.com