Each one of our pieces is made in Ireland with the best materials by our talented team, we take huge pride in what we make and offer a guarantee in case you ever experience any issues from how your piece was made. In the unlikely event that your Chupi piece experiences any issues we offer a repairs service for our pieces in our Dublin studio. If a repair is possible, any repairs will be carried out free of charge if your piece had an issue due to how it was made.
Our repairs service is also available for pieces which have been damaged for a nominal fee.
As all items are individually assessed and any repairs carried out by hand, we advise to allow for 4-6 weeks from receipt at our studio for repairs to be carried out.
Due to Covid-19 Restrictions our lead times and certain services may be delayed or paused. Our VIP Care Team would be happy to help with any questions you may have firstname.lastname@example.org.