Request a repair
Request an alteration
Request an exchange
Request a return
Request an upgrade
Get in Touch
Monday - Friday | 9am to 5pm GMT
00 353 (0)1 551 0352
Back to chupi.com
Customer Care - Returns & Exchanges | Chupi Jewellery
Payment Methods (7)
How can I pay for my order?
What currency will my purchases be made in?
Do you accept One4All Vouchers?
When will my account be charged for my order?
Can I claim a tax refund on purchases made online?
Can I pay with sterling on your website?
See all 7 articles in "Payment Methods"
How do I buy a gift voucher?
I’m buying gifts for my bridesmaids, do you do a discount?
Can I send a personalised card?
How do I use my Gift Voucher to pay for an order?
I've bought a gift voucher, can I cancel or return it?
Do you have any Chupi promotional codes or discounts?
See all 7 articles in "Vouchers"
Payment Plans (8)
Is there any other time frame for payments? Weekly/Monthly?
Can I have multiple pieces on a single finance option plan?
Can the finance option plan be done in store or is it only online?
If I start a payment plan and offers come up while payments are being made is my purchase valid for these offers?
What happens if there is a price change to my piece in the middle of my finance plan payments?
Is there a Minimum Order Value for the Chupi Installment Plan?
See all 8 articles in "Payment Plans"