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Customer Care - Returns & Exchanges | Chupi Jewellery
Do you offer a bespoke service to make a special piece just for me?
Can you make me a piece from my design?
Can I add birthstones to the inside of my wedding/engagement band?
I want my wedding band to sit against my engagement ring. Can you add a bevel so that it sits right against it?
Can I customise my engagement ring?
I have a ring that my grandmother gave me. Can you make this into something else for me? Or set the stones into a new ring?
Can you make this in other metals?
Can I order a pendant such as a heart without a chain?
When will my bespoke piece be ready?
I have an old Chupi piece that is no longer sold, can you make another for me?
How long does it take to make a piece?
I saw a piece on social media, do you still make it?
Do you offer solid gold initial discs?
Can I order a discontinued plated / silver individual initial disc?
Can I use my own gold/diamonds in the making of one of your pieces?
Do you make pieces in 18k Gold or Platinum?