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FAQs
Monday - Friday | 9am to 5pm GMT
Phone:
00 353 (0)1 551 0352
Email:
care@chupi.com
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Customer Care - Returns & Exchanges | Chupi Jewellery
Orders
Ordering Online
Ordering Online
Are my details safe when ordering online?
Do I need to set up an account on www.chupi.com?
I've forgotten my Chupi account password!
What is a Chupi wishlist?
I cannot visit your store - do you offer Virtual Appointments?
I have reached out about my order - when will I receive a response?
How do I place an order?
I'm having trouble ordering on my mobile device - can you help?
I'm having trouble completing my order on your website - can you help?
Where else is Chupi Jewellery stocked?
How will I hear about announcements and new piece launches?
Can I add a personalised note to my order?