Requests
Request a repair
Request an alteration
Request an exchange
Request a return
Request an upgrade
Care Categories
Get in Touch
FAQs
Monday - Friday | 9am to 5pm GMT
Phone:
00 353 (0)1 551 0352
Email:
care@chupi.com
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Customer Care - Returns & Exchanges | Chupi Jewellery
Shipping & Delivery
Tracking Your Order
Tracking Your Order
How do I track my order?
How can I track the delivery of my order?
How does your Irish delivery service work?
How does your UK standard delivery service work?
How does your US Standard Delivery service work
How does your Australian Standard Delivery service work?
How does your international Standard Delivery service work?
Free Worldwide Delivery
Do you ship worldwide?
Can I have my order delivered to a different address?
Can I change the address on the order I placed?
My order status is still ‘order processing’, when will it be shipped?
Is my parcel insured?
Do you deliver on a Saturday?
What days do you ship on?
Can I pay for faster shipping?
When will my order it be ready ?
I ordered a piece and it hasn’t arrived, how do I track it?
The tracking doesn’t work, has my order been dispatched?
How do I track my DHL order?
What happens if I'm not in when my order arrives?
