I need my order urgently, will it arrive on time?

We process and dispatch all orders as quickly as possible, however if you need your order by a certain date please let us know in the notes field when placing your order and we will do our very best to get it to you in time!

We also offer a DHL Express shipping option, at a small fee, which you can select at the checkout. DHL are an excellent service and we highly recommend them if you need your order urgently.

Please note that any bespoke pieces may take 4-6 weeks to complete from the time you place your order.

 

Similar Questions

What are your estimated delivery times?

Once your piece is dispatched the estimated delivery times are as follows:

Ireland: 3-5 working days.
UK: 5-7 working days.
Europe: 5-7 working days.
USA: 7-10 working days
Australia: 10-12 working days
Rest of the World: 10-12 working days

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Can I pay for faster shipping?

If you need a piece in a hurry we want to get it to you! We have express shipping options for every country, just select the option for DHL shipping at the checkout.

How can I track the delivery of my order?

All our orders come with free tracked shipping worldwide.

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My order status is still ‘order processing’, when will it be shipped?

Our pieces are made by hand so sometimes there can be a short delay in getting your piece dispatched, if you need your piece by a specific date please let us know at checkout.

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Do you deliver on a Saturday?

The availability of Saturday delivery is dependant on your national postal service. For example, in Ireland An Post do not deliver on Saturdays whereas Royal Mail in the UK deliver every day except Sunday. Please check your national postal service’s delivery schedule.