Fine Jewellery Maintenance ServiceUpdated 23 days ago

We offer a complimentary maintenance service for all our Chupi Fine Jewellery pieces within the first  year of purchase. This service includes : 

• Assessment: Our Chupi goldsmiths will examine your piece to identify any work that needs to be undertaken to maintain or restore it to its original beauty. 

• Deep Cleaning: If the gemstones in your Chupi piece allow, your piece will be immersed in an ultrasonic tank for deep cleaning, for more delicate stones such as Emeralds and Pearls, expert cleaning will be undertaken by our goldsmiths.

• Light Polishing: this stage requires particular expertise to ensure the specific finish of your piece is restored. 

• Where applicable Rhodium finishing : Our white gold and platinum pieces are rhodium-finished to enhance the white metal finish.. Before polishing, any remaining layer of old rhodium is removed. After polishing, the piece is immersed in a rhodium bath to restore the rhodium finish.

• Settings and claw tightening where necessary, all claws will be assessed and tightened to ensure the stability and security of the precious diamonds or gemstones

• For necklaces and chain bracelets - all pendants, chain links,  jumps rings and bales will be assessed for wearing, stretching or weakness and if necessary clasps will be replaced. 

• Should your piece require any repairs you will be advised of any necessary works and any associated fees for repairs.

Beyond the first year, the Chupi Fine Jewellery Maintenance Service carries a charge of €50.00

To avail of this or any other Chupi services you will need to provide your original order number or the e.mail address associated with your order together with your service request.