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Exchanges & Returns

Chupi Returns policy

We love what we make and we want you to love your Chupi piece every bit as much. However, if you do wish to return your piece the Chupi returns policy couldn’t be simpler. You have 30 days from the date your piece was delivered to you, to return it f

International Returns

In line with the Chupi Returns Policy, we are happy to accept returns for services, exchange or refund from wherever you are in the world. It is important to note that when sending your piece back to us from outside Ireland, including the UK, all shi

Gift Exchange & Return

If you received your Chupi piece as a gift you can of course return it within 30 days of delivery. A gift can be returned for exchange or for a credit note. Over the holiday period we offer an extended returns window for products purchased from Novem

Return for Exchange

If, within 30 days of receiving your Chupi piece you wish to return it for exchange there are several options available to you. Please note to arrange an exchange you will need to provide the original order number or the e.mail address associated wit

Return for Refund

If, within 30 days of receiving your Chupi piece you wish to return it for full refund there are several options available to you. Over the holiday period we offer an extended returns window for products purchased from November 1st which can be excha