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International ReturnsUpdated 3 months ago

In line with the Chupi Returns Policy, we are happy to accept returns for services, exchange or refund from wherever you are in the world.

Please make sure to complete and include the client services form you received with your order, or you can download it here. We recommend you use a tracked and insured delivery service to send your piece back to us. Please note all shipping is the responsibility of the sender, we are not responsible for pieces in transit. 

It is important to note that when sending your piece back to us from outside Ireland, including the UK, all shipping, customs and duty charges are payable by the sender and cannot be covered by Chupi on your behalf. 

We strongly recommend that for any international shipments, including from the UK, that you confirm with your chosen carrier, prior to shipping, that your returning package is declared correctly for customs, in order to avoid incurring any additional charges and potential delays.


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