Requests
Request a repair
Request a resize
Request an exchange
Request a return
Request an upgrade
Care Categories
Get in Touch
FAQs
Monday - Friday | 9am to 5pm GMT
Phone:
00 353 (0)1 551 0352
Email:
care@chupi.com
Back to chupi.com
Customer Care - Returns & Exchanges | Chupi Jewellery
Materials & Solid Gold
Materials & Solid Gold
Solid Gold (5)
All about the materials used in Chupi Jewellery
My solid gold piece is leaving a mark on my skin - why is this?
All about the recycled gold used in Chupi Jewellery
Hallmarking: What are the marks on my Chupi piece?
Can my piece be made in any alternative metals?
Gold Plated (4)
How should I care for my gold plated Chupi jewellery?
Does Chupi still offer gold-plated or sterling silver pieces?
What is the difference between gold plated and solid gold?
The gold plating is wearing off my piece of jewellery. Can this be fixed?
Caring for your piece (2)
How should I care for my solid gold Chupi jewellery?
Do you offer a cleaning service for Chupi Jewellery?
Our Diamonds (5)
Which Diamonds are certified?
All about our Diamonds
Does Chupi offer valuation for Chupi pieces?
Do Chupi offer diamonds in different sizes?
Does Chupi offer other gemstones?
Grey Diamonds (2)
All about our signature Grey Diamonds
How can I choose my own unique Grey Diamond?
Allergies (2)
Can I wear Chupi jewellery if I have allergies/sensitive skin?
Does your jewellery contain nickel?
