Please follow instructions from DHL to manage your shipment and delivery directly. If you will not be home to accept your delivery within DHL’s advised delivery window, you can request a new delivery date through DHL to ensure your precious package i
If you have not received a Chupi shipping notification email yet, we should still be able to amend your shipping details prior to dispatch. Please reach out to [email protected] as soon as possible. If you have already received tracking information, thi
When an order ships internationally, there is the possibility that there may be a delay in customs processing and clearance, depending on the destination. Unfortunately, any customs delays are outside of our control. In the case of a customs hold, DH