Problems with Delivery

I won’t be home when delivery is due

You will receive an email containing your DHL Airway Bill Number which will allow you track and manage your delivery Please follow instructions from DHL to manage your shipment and delivery directly. If you will not be home to accept your delivery wi

Can I change my shipping address?

If you have not received a Chupi shipping notification email yet, we should still be able to amend your shipping details prior to dispatch. Please reach out to [email protected] as soon as possible. If you have already received tracking information, thi