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Virtual Try-On

I can’t access the camera button on Virtual Try-On, what should I do?

This can happen depending on which app you have linked from (e.g. Instagram, Facebook, LinkedIn). To resolve this issue try refreshing the Virtual Try-On page. The camera button should now be accessible at the bottom of the screen.

My camera is blank when trying to use the Virtual Try-On, how can I fix this?

This can happen if you haven’t enabled camera permissions for the browser you are using. Virtual Try-On needs the use of your phone’s camera in order to capture an image of your hand. To enable camera on iOS:. Go to Settings > Privacy > Camera. Enabl

How do I save my Virtual Try-On image?

Once you have added a ring you will be able to save the image directly to your phone or device. To save on iOS:. Tap the download icon in the lower left of the screen. When you see the image, tap and hold on it. Tap “Add to Photos”. The image will no

How do I share my Virtual Try-On image?

Once you have added a ring you will be able to share the image on social media or instant messaging. To share using iOS:. Tap the download icon in the lower left of the screen. When you see the image, tap and hold on it. Tap “Share” for sharing optio