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International Shipping

How will my package be delivered?

At Chupi we offer free shipping for pieces purchased online with custom taxes and duties paid to the European Union, United Kingdom, United States and Canada. We offer shipping to a limited number of third party countries and regions (see list below)

Can I claim VAT back on my purchase?

It is not possible to claim a VAT refund against online purchases made online at Chupi.com. If you are visiting us in person from outside Europe, and make a purchase from our flagship store in Dublin, you can claim some tax back in Dublin Airport bef

Will I be charged customs to accept my delivery?

All Chupi orders placed online shipping to the European Union, United Kingdom, United States and Canada are delivered with customs and duties paid. We offer shipping to a limited number of third party countries and regions (see list below) with a cos

Shopping from the UK & Northern Ireland

We have a dedicated UK website where you can shop our collection in GBP£. https://uk.chupi.com. Our GBP prices include the cost of VAT, Customs Charges and Import Duty. This means you will not be charged customs separately upon delivery. If you are o

My package is held up in customs

When an order ships internationally, there is the possibility that there may be a delay in customs processing and clearance, depending on the destination. Unfortunately, any customs delays are outside of our control. In the case of a customs hold, DH