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Ordering online

Placing an online order

Browse the Chupi collection online here. Once you have chosen the perfect piece, simply add it to your shopping bag! Once you have added all desired pieces to your shopping bag, proceed to check out as normal. Make sure to check that all of your ship

Can I add a personalised note to my order?

Yes of course, you can add a note to your order in your Shopping Bag, prior to proceeding to checkout. Please note, there is a limit of 150 characters for your message. If you have forgotten to add a note to your order, please reach out to care@chupi

Trouble completing my online order

Sorry to hear you are having trouble! If you are experiencing problems while using our website, please try the following to resolve the issue:. If the problem persists, we would be happy to help. Please email us at [email protected].

I have a bespoke request

There are a number of bespoke requests we can facilitate, and we would love to advise and help you place your order! Please get in touch with us at [email protected], or pop in to see us in store to discuss your request. Custom & Remodelling requests:.

Expected lead times

How long until my order is shipped?. Each Chupi piece for sale on our website, is listed with its expected shipping time. If a piece is in stock and ready to ship, it will carry an order processing time of 3-5 business days. If a piece is out of stoc