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Return for Refund

Request a refund

Access your Chupi account on, by clicking the My Account icon 👤 in the top right hand of the website (or from the main menu in the top left of the site on mobile). Login to your account using your email address (the email you use as a

The Chupi refund process

Once you have submitted a return request through your customer account within *30 days of delivery, our team will be in touch shortly to advise the next steps for your return. Please ensure you provide your original order number or alternative proof