Requests
Request a repair
Request a resize
Request an exchange
Request a return
Request an upgrade
Care Categories
Get in Touch
FAQs
Monday - Friday | 9am to 5pm GMT
Phone:
00 353 (0)1 551 0352
Email:
care@chupi.com
Back to chupi.com
Customer Care - Returns & Exchanges | Chupi Jewellery
Shipping & Delivery
Shipping & Delivery
Delivery Times (10)
I need my order by a certain date, can you have it ready by then ?
Where is my piece made?
My ring went in for a repair. When am I going to get it back?
When will I get my ring back for resizing?
If I want my piece engraved how long will it take?
When will I get my jewellery back from replating?
See all 10 articles in "Delivery Times"
Delivery Costs (2)
Will I have to pay additional tax and duties on my order?
How much does delivery cost?
Tracking Your Order (21)
How do I track my order?
How can I track the delivery of my order?
How does your Irish delivery service work?
How does your UK standard delivery service work?
How does your US Standard Delivery service work
How does your Australian Standard Delivery service work?
See all 21 articles in "Tracking Your Order"
Packaging (9)
Can I have my order in pink packaging?
Do you do gift wrapping?
Can I have my order packaged discreetly?
Is your packaging recyclable?
Does every piece come in its own packaging ?
Will my order fit through my letterbox?
See all 9 articles in "Packaging"
